Patient Info

According to “The Patient’s Bill of Rights” law, you can decide what physical, occupational, and speech therapy clinic you choose for your care.

Although many physicians recommend a particular organization they may prefer, you are under no obligation to go to that clinic. No medical practitioner, insurance company, or other entity can insist you use a particular group. The choice is yours to make!

Your basic patient rights include these:

• The right to information about quality: You can look up information about medical practitioners’ credentials, statistics regarding hospitals and clinics, and what your health plan covers in easy-to-understand language.
• The right to choose a healthcare provider: Besides your primary healthcare provider, this also covers specialists, including physical, occupational, and speech therapists.
• The right to emergency services: You can’t be denied treatment in an emergency.
• The right to make decisions: It’s up to you to decide which course of treatment you want to follow.
• The right to respect: You must be treated with respect regardless of sex, age, race, national origin, sexual orientation, or disability.
• The right to confidentiality: Your health information is private and cannot be released without your consent.
• The right to complain: All providers (insurance, physicians, clinics, hospitals, etc.) must have a grievance procedure.

Call Platinum Home Health Careat (708) 995-7758 today if you have any questions!

Our Chicago, Orland Park, Oak Park, Downers Grove, Elmhurst, Lombard and Tinley Park, IL physical therapy clinic takes pride in providing positive, encouraging care and routinely collaborates with one another. We are confident in our ability to assist you in achieving your goals. 

Finding the right physical, occupational, and speech therapist that aligns with your needs is crucial in your recovery or rehabilitation process. Here are some steps you can take to find the right physical, occupational, and speech therapist:

Get Recommendations: Start by asking someone you trust for a recommendation. Your primary care doctor or specialist will often know therapists with experience treating your specific condition. You should also ask friends, family, or coworkers if they have had a positive experience with a physical, occupational, and speech therapist.

Look for Therapists That Come to Your Home: Try to find a physical, occupational, and speech therapist in a group or organization that does home care visits. It’s also helpful to see if they have additional certifications or specializations related to your specific condition (e.g., orthopedics, neurology, geriatrics, etc.).

Research their Reputation: Look at online reviews and ratings on platforms like Healthgrades or Google Reviews. Find out how long they have practiced, what others thought of their care, and what conditions they typically treat.

Trust Your Instincts: After all your research and possibly an initial consultation, consider how comfortable you feel with the therapist. You should feel at ease and trust their ability to help you reach your health goals.

Remember, finding the right physical, occupational, and speech therapist can take some time and research, but your efforts will pay off when you find a professional you can trust to help guide your recovery or maintain your health

Scheduling an appointment at Platinum Home Health Carein Chicago, Orland Park, Oak Park, Downers Grove, Elmhurst, Lombard or Tinley Park, IL is easier than ever!; 

We come right to your home at appointment times convenient to your schedule. We have morning and afternoon appointments available.

Call us today at (708) 995-7758 or click here to request an appointment.

Progress in physical, occupational, and speech therapy is typically assessed using a combination of standardized tests, clinical observations, and patient feedback. Here’s how it often breaks down for each type of therapy:

Physical Therapy:

• Functional Assessments: Measures your ability to perform various physical tasks over time, such as walking, lifting, or bending.
• Range of Motion (ROM): Quantifies the range through which joints can move or be moved.
• Strength Tests: Measures muscle strength using resistance.
• Pain Scale: Regularly evaluated to track changes in discomfort levels.
• Gait Analysis: Examine your walking patterns, if applicable.
• Patient-Reported Outcomes: Subjective reports on changes in pain, mobility, and activities of daily living.

Occupational Therapy:

• Activities of Daily Living (ADL) Assessment: Monitors your ability to complete daily tasks like dressing, eating, and bathing.
• Skills Tests: These can include fine motor skills, hand-eye coordination, and cognitive assessments to measure your ability to perform specific tasks.
• Assistive Device Utilization: Evaluate how well you can use aids like walkers or specialized utensils.
• Patient and Caregiver Feedback: Includes subjective experiences and perceptions of functional improvements.

Speech Therapy:

• Standardized Language Tests: Assess different aspects of language, such as vocabulary, syntax, and articulation.
• Speech Samples: Recordings may be taken to analyze various aspects of speech.
• Voice Assessments: Evaluate your voice’s pitch, volume, and quality.
• Swallowing Tests: If applicable, assess your ability to swallow food and liquid safely.
• Patient and Family Reports: We’ll ask for details about any improvements or challenges in communication or swallowing abilities.

Common to All:

• Progress Notes: Detailed notes from each session are used to track improvements, setbacks, and adjustments made to the treatment plan.
• Goal Tracking: Short-term and long-term goals are regularly reviewed and updated based on progress.
• Client Satisfaction: Feedback is often gathered to ensure the therapy meets your expectations and needs.
• Interdisciplinary Communication: For individuals receiving multiple types of therapy, progress may be measured in an integrated manner, taking into account assessments from each type of therapy.

By combining these assessment tools and techniques, therapists can accurately gauge your progress and adjust your treatment plan as necessary.

Although every patient is different, the initial session usually lasts 1 hour to an hour and 15 minutes. After that, each session will vary depending on your condition and progress; most often, it will last 45-60 minutes. 

Your unique needs will determine the length of time, which our therapist will discuss with you. In addition, you and your physical, occupational, and speech therapist will determine the frequency of your weekly appointments. 

It is common for your therapist to want to see you more often in the early stages of your care to assess your progress and confirm your treatment plan. In most cases, you will likely see your therapist twice a week initially and then make your appointments more spaced out as you proceed through treatment.

We understand that dealing with insurance can be complicated; therefore, Platinum Home Health Carewould gladly assist you and answer your questions. It is essential to contact your insurance carrier to determine your coverage depending on your specific policy. 

Whether your insurance will cover the cost of physical, occupational, and speech therapy treatments depends on multiple factors:

• Type of Insurance: Private insurance plans, Medicare, and Medicaid have different coverage rules. Some may cover all three types of therapy, while others may only cover specific treatments for certain conditions.
• Policy Details: Coverage can vary within the same type of insurance. Some plans may have copays, deductibles, or out-of-pocket maximums that affect your costs.
• Doctor’s Orders: Many insurance plans require a doctor’s referral or prescription stating that the therapy is medically necessary.
• Duration and Frequency: Some plans may cover therapy only for a certain period or several sessions. After that, additional sessions may be out-of-pocket or require reauthorization.
• In-Network vs. Out-of-Network: Therapists who are in-network with your insurance provider are usually covered more than out-of-network therapists.
• Pre-authorization: Some plans require pre-authorization for these therapies, meaning you must get approval from the insurance company before starting treatment.
• Coverage Caps: Be aware that some insurance plans have annual or lifetime caps on the amount they will pay for specific therapies.
• Documentation: Adequate documentation and regular assessments proving the necessity of ongoing treatment may be required for continued coverage.
• Additional Coverage: If primary insurance doesn’t cover all costs, secondary insurance or supplementary plans might provide additional coverage.
• State and Federal Laws: Insurance is regulated at both the state and federal levels, and laws can affect what types of treatments must be covered.

To determine if your insurance will cover your therapy, review your insurance policy carefully, calling your insurance provider for clarification, and don’t hesitate to contact our Chicago, Orland Park, Oak Park, Downers Grove, Elmhurst, Lombard or Tinley Park, IL physical therapy office. 

For your convenience, we provide a variety of payment alternatives.